Refund & Return Policy

The Cowboy Chuck Guarantee

If you're not happy then we're not happy. Our goal is to provide our customers with quality products at a great price while providing unsurpassed customer service. The success of any business depends on satisfied customers so we will do whatever we can to make your experience with Cowboy Chuck Co. a perfect one.

Your satisfaction is our top priority. If you’re not satisfied with any product you purchased from you can return it for an exchange, store credit or refund within 14 days of receipt. Please contact us before returning anything. Customer is responsible for the cost of return shipping. Refunds will be 100% of product cost, less shipping.

Fine Print: If you are returning a Sweatshirt or T-Shirt, we will issue a full refund as long as the item has not been worn/washed.) If it has been worn or washed you can still return it within 14 days of receipt for a store credit for the full purchase price (less shipping). No cash refunds.

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