Refund & Return Policy

The Cowboy Chuck Guarantee

Our goal is to provide our customers with quality products at a great price while providing unsurpassed customer service. The success of any business depends on satisfied customers so we will do whatever we can to make your experience with Cowboy Chuck Co. a perfect one.

Your satisfaction is our top priority. Because all products are "personalized", they cannot be resold so no "cash" refunds are given. If you’re not satisfied with the product(s) you purchased from CowboyChuck.com you can return it for an exchange or store credit within 10 days of receipt. Store credit or exchange does not include shipping costs. Please contact us before returning anything. Customer is responsible for the cost of return shipping. 


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